Empathy: The Basic Quality Many Leaders Keep Getting Wrong

Empathy and sympathy are closely related, but how are they different? Knowing the answer can help you develop the quality that everybody needs.

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Empathy makes us more flexible and compassionate. It makes us easier to work with, and in the eyes of others, it makes us more human.

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Matthew Fritz is a leader and mentor in the field of complex organizational change, emotional intelligence, and organization strategy. A successful DoD senior-acquisition program manager and test leader, Matt has earned documented success in the areas of test and evaluation, assessment, technology development and flight operations. He has specialized experience in cost, schedule and performance management and is an active duty Field-Grade Officer with command-experience in the United States Air Force. Matt is also a certified acquisition professional, as well as a certified Emotional Intelligence Trainer/Practitioner. He is the Author of an instructional book entitled, “Leveraging Your LinkedIn Profile for Success” and actively blogs with other military leaders at GeneralLeadership.com, as well as his personal blog at AdvancedVectors.com. He and his wife, Stacy, enjoy life with their daughter and son in New Mexico.

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