Articles & commentary
-
Radical Candor
RADICAL CANDOR is a culture of guidance based on caring personally and challenging directly everyone you work with. The goal is to achieve collaboratively what you could never achieve individually, and to do that, you need to care about the people you’re working with. The very heart of being a good boss is a good…
-
The Caring Leader
In an Army infantry unit packed with tough combat veterans, our sergeant major was the toughest. Built like a slab of concrete, he had completed multiple deployments with the elite 75th Ranger Regiment. As officers, my colleagues and I technically outranked him. But if he had told us to jump, we would not have hesitated…
-
Burnout Isn’t Just Unpleasant–It Can Damage Your Brain. Here’s How to Avoid It
Are you feeling burned out at work? You should take that feeling seriously. Research shows that not only does burnout affect your mood and productivity–it actually affects your brain function. Participants in burnout studies showed enlarged amygdalae, and thinning of the frontal cortex. The frontal cortex thins naturally with aging, but subjects with work-related burnout…
-
A psychologist explains how successful people do more in a day than others do in a week
Everyone knows someone who works full time, volunteers, runs a successful blog, and somehow still finds time to go grocery shopping, cook organic Instagram-worthy meals, foster a loving relationship, walk his or her adorable Boston Terrier, and, oh — train for a half marathon. These kinds of “super-achievers” have the same number of hours in…
-
How Emotionally Intelligent Bosses Resolve Conflicts
As “the boss,”Sometimes, despite your best efforts to ensure everyone works well together, there are employees who just can’t seem to get along with each other. And if you don’t handle the situation, it can wreak havoc on an otherwise solid workplace. After the immediate disagreements are addressed, map out a plan to help everybody…
-
How Rudeness Stops People from Working Together
Incivility can fracture a team, destroying collaboration, splintering members’ sense of psychological safety, and hampering team effectiveness. Belittling and demeaning comments, insults, backbiting, and other rude behavior can deflate confidence, sink trust, and erode helpfulness — even for those who aren’t the target of these behaviors. A little civility goes a long way, enhancing a…
-
Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
Even people with many apparent leadership strengths can stand to better understand those areas of EI where we have room to grow. Don’t shortchange your development as a leader by assuming that EI is all about being sweet and chipper, or that your EI is perfect if you are — or, even worse, assume that…
-
How Has Technology Changed The Way We Trust?
As messy as humans are, technology cannot replace the role of humans in relationships. It’s thinking about how you inject that humanness into the technology. You put people at the center; [understand] what that means without it being lip service. People are at the center of what you’re doing, not the technology. What are the…
-
4 Sure-Fire Ways to Boost Your Self-Awareness
self-a·ware·ness ˈˌself əˈwernəs/ noun conscious knowledge of one’s own character, feelings, motives, and desires. Understanding your leadership brand — how you’d like to be perceived — allows you to act to change those perceptions in a positive, authentic way. Your leadership brand should identify your unique strengths, communicate those to others, provide a consistent experience…