Emotional Intelligence is the hottest leadership catch phrase, but what does it actually mean? At its core, emotional intelligence, or EQ, is a set of […]
Neuroscience Confirms We Buy on Emotion & Justify with Logic & yet We Sell to Mr. Rational & Ignore Mr. Intuitive
Harvard Business School professor Gerald Zaltman[i] says that 95% of our purchase decision making takes place subconsciously (aka System 1).[ii] Despite widespread agreement amongst neuroscientists […]
Hiring Veterans Is Easy. Keeping Them Is Hard
After a collective push to hire more than a million U.S. military veterans in recent years, business is wrestling with a new challenge: holding on […]
Are You Missing Half of the Change Equation?
All types of organizations give change top priority, but studies consistently show between 50-70% of change efforts fail. It doesn’t bode well for organizational ambitions […]
Beyond The 80/20 Rule: This Formula Might Make You Rethink Time Management
Kim ran a successful professional services firm with a staff of 28 and clients in a dozen states. But when she shared her 2017 goals […]
Radical Candor
RADICAL CANDOR is a culture of guidance based on caring personally and challenging directly everyone you work with. The goal is to achieve collaboratively what […]
The Caring Leader
In an Army infantry unit packed with tough combat veterans, our sergeant major was the toughest. Built like a slab of concrete, he had completed […]
Burnout Isn’t Just Unpleasant–It Can Damage Your Brain. Here’s How to Avoid It
Are you feeling burned out at work? You should take that feeling seriously. Research shows that not only does burnout affect your mood and productivity–it […]
A psychologist explains how successful people do more in a day than others do in a week
Everyone knows someone who works full time, volunteers, runs a successful blog, and somehow still finds time to go grocery shopping, cook organic Instagram-worthy meals, […]
How Emotionally Intelligent Bosses Resolve Conflicts
As “the boss,”Sometimes, despite your best efforts to ensure everyone works well together, there are employees who just can’t seem to get along with each […]