Harvard Business School professor Gerald Zaltman[i] says that 95% of our purchase decision making takes place subconsciously (aka System 1).[ii] Despite widespread agreement amongst neuroscientists […]
Hiring Veterans Is Easy. Keeping Them Is Hard
After a collective push to hire more than a million U.S. military veterans in recent years, business is wrestling with a new challenge: holding on […]
Are You Missing Half of the Change Equation?
All types of organizations give change top priority, but studies consistently show between 50-70% of change efforts fail. It doesn’t bode well for organizational ambitions […]
Beyond The 80/20 Rule: This Formula Might Make You Rethink Time Management
Kim ran a successful professional services firm with a staff of 28 and clients in a dozen states. But when she shared her 2017 goals […]
The Caring Leader
In an Army infantry unit packed with tough combat veterans, our sergeant major was the toughest. Built like a slab of concrete, he had completed […]
How Emotionally Intelligent Bosses Resolve Conflicts
As “the boss,”Sometimes, despite your best efforts to ensure everyone works well together, there are employees who just can’t seem to get along with each […]
Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
Even people with many apparent leadership strengths can stand to better understand those areas of EI where we have room to grow. Don’t shortchange your […]
How Has Technology Changed The Way We Trust?
As messy as humans are, technology cannot replace the role of humans in relationships. It’s thinking about how you inject that humanness into the technology. […]
Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
We recommend comprehensive 360-degree assessments, which collect both self-ratings and the views of others who know you well. This external feedback is particularly helpful for […]
The Neuroscience of Strategic Leadership
Have you ever had a difficult executive decision to make? This is the kind of decision where the best options aren’t obvious, the ethics aren’t […]