Emotional Intelligence is the hottest leadership catch phrase, but what does it actually mean? At its core, emotional intelligence, or EQ, is a set of […]
Neuroscience Confirms We Buy on Emotion & Justify with Logic & yet We Sell to Mr. Rational & Ignore Mr. Intuitive
Harvard Business School professor Gerald Zaltman[i] says that 95% of our purchase decision making takes place subconsciously (aka System 1).[ii] Despite widespread agreement amongst neuroscientists […]
Are You Missing Half of the Change Equation?
All types of organizations give change top priority, but studies consistently show between 50-70% of change efforts fail. It doesn’t bode well for organizational ambitions […]
Radical Candor
RADICAL CANDOR is a culture of guidance based on caring personally and challenging directly everyone you work with. The goal is to achieve collaboratively what […]
How Emotionally Intelligent Bosses Resolve Conflicts
As “the boss,”Sometimes, despite your best efforts to ensure everyone works well together, there are employees who just can’t seem to get along with each […]
How Rudeness Stops People from Working Together
Incivility can fracture a team, destroying collaboration, splintering members’ sense of psychological safety, and hampering team effectiveness. Belittling and demeaning comments, insults, backbiting, and other […]
Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
Even people with many apparent leadership strengths can stand to better understand those areas of EI where we have room to grow. Don’t shortchange your […]
Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
We recommend comprehensive 360-degree assessments, which collect both self-ratings and the views of others who know you well. This external feedback is particularly helpful for […]
Decisions Are Emotional, Not Logical: The Neuroscience behind Decision Making
There’s a detailed and systematic way to go about building vision the right way. But in general, if you can get the other party to […]
The Neuroscience of Strategic Leadership
Have you ever had a difficult executive decision to make? This is the kind of decision where the best options aren’t obvious, the ethics aren’t […]